Privacy Policy

This Privacy Policy in accordance with the Personal Data Protection Act 2010 of Malaysia sets out how Boxy Banana Sdn Bhd collects, uses and protects your personal information which you have provided to Boxy Banana Sdn. Bhd. (Boxy Banana)

The term “Boxy Banana” or “us” refers to Boxy Banana Sdn. Bhd. as the owner of this website. The term “you” or “your” refers to the user or viewer of Boxy Banana’s website.

  1. Why Boxy Banana collect your personal information

    1. Your personal information is collected for the following purposes:

      • for user registration with Boxy Banana;

      • to send you invites to Boxy Banana’s events, promotional materials, advertisements for marketing purposes via email or short message service (SMS);

      • for administrative purposes;

      • for assessment and analysis of the market, Boxy Banana’s customers and/or potential customers in relation to Boxy Banana’s products and services;

      • to monitor, review and improve Boxy Banana’s services;

      • to be used for internal record keeping;

    2. For this purpose we collect personal information which includes but not limited to the following:-

      • name, job title and company name;

      • contact information including address, email address and phone number;

      • details of your visits to Boxy Banana’s centre and/or website;

      • demographic information;

      • gender, age and date of birth; and

      • such other relevant information to enable Boxy Banana to provide you with Boxy Banana’s products and services.

  2. How Boxy Banana collects your personal information

    Boxy Banana collects this information when you visit Boxy Banana’s centre or website, when you register or when you telephone or email Boxy Banana or correspond with Boxy Banana.

    By providing your personal information to Boxy Banana, you have agreed to give your consent to the processing of your personal information by Boxy Banana for the stated lawful purposes when your personal information was collected. Boxy Banana shall not process your personal information unless you have given consent to the processing of your personal information. “Processing” means collecting, recording, holding or storing your personal information or carrying out any operation or set of operations on your personal information.

  3. Direct Marketing

    Boxy Banana may use your personal information for marketing purposes, in particular to present you with advertisements, marketing and/or promotional materials informing about our products and services and/or conduct free prize draws and prize competitions and such other information in relation to our products and services which we believe may be of interest to you.

    Boxy Banana will send you advertisements, marketing and/or promotional materials or information in relation to our products and services, if you have elected to receive such information when you register with Boxy Banana.

    If at any time you wish to stop receiving these advertisements, marketing and/or promotional materials, you can do so by using the unsubscribe information on every such mailing, by updating your user profile or account data or by contacting Boxy

    Banana (see below for details on how to contact Boxy Banana).

  4. Sharing of your personal information

    Boxy Banana do not sell, rent, or lease Boxy Banana’s user information to third parties. Boxy Banana may however share and/or disclose your personal information to third parties in the following circumstances:

    for purposes of providing information to the software principle;

    where Boxy Banana is required to do so by law, regulation, or any binding judgment, order, or requirement of any court or other competent authority; where you have consented to such disclosure.

  5. Security

    Boxy Banana is committed and will use Boxy Banana’s best endeavor to ensure that your personal information is kept and stored securely.

    On that premise, Boxy Banana has adopted the following measures:

    • using encryption, where appropriate;

    • using password protection, where appropriate; and

    • only Boxy Banana’s authorized employees are permitted to access your personal information for the purposes stipulated in this Privacy Policy.

  6. Links to external content resources

    Boxy Banana’s website may link or direct you to other websites or external content resources which are not within our control. Whilst we will use our best endeavor to ensure that we link or direct you only to websites that share our privacy and security standards, we are not in the position to guarantee the same and we will not be responsible for the protection and privacy of any personal information which you proviDe on those websites. You should therefore exercise caution including reviewing the privacy policy of those websites before disclosing any personal


  7. Web tracking (cookies and web beacons)

    Boxy Banana uses cookies (small text files that store information on your hard drive) for certain functions and operations of our websites.

    Cookies help Boxy Banana to understand which sections of Boxy Banana’s websites are frequently visited. With this information Boxy Banana is able to adapt Boxy

    Banana’s products and services and/or website to suit your demands and to provide you with a more customized and personalized user experience. For example, cookies allow Boxy Banana to ensure that the information displayed on your next visit will match your user preferences.

    You may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. For example, on Microsoft Internet Explorer you can disable or delete cookies by selecting “Tools/Internet Options”.

    Please note that Boxy Banana’s websites are designed to work with cookies and disabling cookies may affect your usage of Boxy Banana’s websites and may prevent you from taking full advantage of Boxy Banana’s services at Boxy Banana’s websites. Boxy Banana do not exchange cookies with any third party websites or external data suppliers, except with third parties working with Boxy Banana to provide Boxy Banana’s services to you.

    Boxy Banana’s websites and the communications generated from using and/or registering to Boxy Banana’s websites, such as promotional emails, may contain electronic images known as “web beacons”. Web beacons generally work in conjunction with cookies, and Boxy Banana may use them in the same way Boxy Banana uses cookies (see above).

  8. Retention of your personal information

    All your personal information collected by Boxy Banana will be retained with Boxy Banana and Boxy Banana shall not keep your personal information longer than is necessary for the fulfilment of the lawful purposes to which it was obtained for.

  9. Access to your personal information

    You may request for a copy of your personal information which you have provided to Boxy Banana by submitting your request in writing specifying the personal

    information you wish to access including any discount or reference numbers where applicable to Boxy Banana in which a fee will be charged to you (if necessary) and you will need to provide a copy of the following documents with your written request to enable Boxy Banana to verify your identity:

    1. NRIC; and/or

    2. driving licence.

  10. Accuracy and correction of your personal information

    Boxy Banana takes all reasonable steps to ensure that your personal information provided to Boxy Banana is accurate and relevant only to the lawful purposes to which it was obtained for and is kept in the manner whereby the accuracy and completeness of your personal information is not affected and your personal

    information is up-to-date.

    If any of your information is incorrect or incomplete, the correction will be done without any charges and you may submit your request in writing specifying the

    incorrect information and the correct information for us to replace it with. Please

    include the following in your written request which can be used to identify you such as:

    1. name;

    2. NRIC; and

    3. home address.

  11. Changes

    Boxy Banana may amend this Privacy Policy from time to time by posting the changes on this page. Please visit Boxy Banana’s website from time to time to ensure that you are kept up to date.

  12. Choice to your personal information

    You may choose to restrict the collection or use of your personal information by clicking the link in Boxy Banana’s Electronic Direct Mail (“EDM”) to unsubscribe the service upon receiving the EDM from Boxy Banana or you may contact Boxy Banana directly.

  13. Contact

Boxy Banana welcomes your views and feedback about Boxy Banana’s Privacy

Policy. Please help Boxy Banana to ensure that the personal information which you have provided to Boxy Banana is accurate and up to date. If you have any queries or comments please email to or you may also write to Boxy

Banana at No7, Jalan Jade Hill 10/3, Kajang, 43000 Selangor, Malaysia. Updated as at 7th Jun 2022